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Award-winning

loyalty program design

for global brands

New York  |  London  |  Sydney  |  Melbourne

Trending Insights & News

Best Loyalty Software for 2024 [Industry Guide]

Written by Scott Harrison and Eli Maynard In the modern business landscape, loyalty programs have emerged as indispensable tools for driving both customer loyalty and sales in today’s competitive business market. Whether you are launching a new loyalty program or...

How we create real value

Design

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In-depth discovery of data, customers and frameworks.

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Comprehensive strategy to engage, retain and delight.

Implement

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Evaluation and selection of best suited technology.

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Successful program implementation and launch.

Operate

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Expert program and partner management.

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Data-driven optimisation and evolution.

World class clients demand world class work

Brands we’ve delighted

As the loyalty consulting experts, we are experienced in building and operating some of the most successful B2B and B2C loyalty programs across multiple industries globally.

We share as much knowledge as we can

Loyalty is our obsession

Our award-winning loyalty consultants constantly review the global market for customer loyalty trends, teach loyalty to marketing professionals, and literally wrote the book on loyalty.

BOOK

Loyalty Programs: The Complete Guide

A comprehensive and global view of all aspects of loyalty programs combining a wide range of academic research, customer loyalty, loyalty psychology and industry expertise.

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AWARDS

Loyalty & Engagement Multi-Award Winner

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REPORT

ACCC’s ‘Australia’s Loyalty Schemes’ Report

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COURSE

Loyalty Programs: The Complete Masterclass

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